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Tripadvisor Travellers' Choice 2026 award for Carrot Cars airport transfers in London

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We are now servicing all London
(subject to availability)

Carrot Cars, a reputable minicab service, takes great pride in the quality of its drivers and operators, all of whom undergo rigorous training at the academy level. With a company’s commitment to professionalism and customer satisfaction, it acknowledges the importance of a well-trained team in delivering exceptional service to its clientele.

Our smartphone app is designed to provide seamless navigation and efficient booking at your fingertips. With just a few taps, you can effortlessly reserve a ride from anywhere, anytime. Whether you are on the go or planning ahead, our app ensures that your preferred mode of transportation is readily available. Moreover, the app’s user-friendly interface allows you to easily manage your bookings, view past trips, and track your assigned vehicle in real-time.

Your safety is our main priority! Our business has operator licence number 06294/02/03 granted by the London Taxi and Private Hire (LTPH), formerly the Public Carriage Office (PCO). All our drivers and vehicles have individual PCO minicab licences and have been checked by the DBS. Our cars have their MOT done at least twice a year and every vehicle has special insurance which also covers you in the unlikely event of a mishap.

Travelling with children?

Clean baby and child seats for every age, on request.

  • Newborn0-3 months£18
  • Baby seat3-12 months£18
  • Toddler safety seat1-4 years£18
  • Booster seat4-8 years£6

Each extra seat half price. Each stroller counts as one large luggage item.

Toddler in an orange outfit sitting in a child car seat

Frequently asked questions

We charge £18 (including tax) for the first child seat, any additional child seat is 50% off (£9), and £6 (including tax) for the first booster seat, any additional booster seat is 50% off (£3). The charge is to cover the collection and drop-off, and cleaning service for each child seat required from our storage facility.
It’s best to request a baby seat when you book, but if you forget, don’t worry. Just let us know before your journey, and we’ll facilitate the request for you.
Your chauffeur will meet you inside the arrivals hall after you clear passport control and collect your luggage. The exact meeting point is clearly stated in your booking confirmation. All Carrot Cars chauffeurs wear a professional suit with a distinctive orange tie, making them easy to recognise in busy airport terminals. This meet and greet service is designed to make your London airport transfer simple and comfortable. If you are travelling to or from Gatwick, see our Gatwick airport transfers page for fixed prices and route details.
If your flight is delayed, your Carrot Cars chauffeur will automatically adjust the pickup time based on live flight information. You do not need to rebook or worry about missing your driver. This is one of the main benefits of booking a pre booked chauffeur airport transfer instead of relying on an on demand taxi or cab service.

Generally, yes. Black cab fares are calculated by a meter based on time and distance, which means costs can escalate significantly during peak hours or in heavy traffic.

The Carrot Cars Advantage: We provide a professional alternative with fixed, upfront pricing. By removing the unpredictability of a meter, you know the exact cost of your journey before it begins, regardless of traffic conditions.

Tipping is common in London, with many passengers adding 10–15% to the final fare to acknowledge good service.

The Carrot Cars Advantage: To simplify corporate and personal expense management, all gratuities are included in our quoted price. This eliminates the need for cash handling or additional calculations at the end of your trip.

Yes. Hailing a taxi on the street often involves initial flag-down fees and metered rates that increase costs in slow-moving traffic.

The Carrot Cars Advantage: Pre-booking allows you to secure a competitive, all-inclusive rate. This provides better budget control and ensures a vehicle is dispatched specifically to meet your schedule.

While taxis provide basic point-to-point transportation, a chauffeured service focuses on professionalism, reliability, and vehicle quality.

The Carrot Cars Advantage: Our chauffeurs operate executive-class vehicles and deliver a higher level of service. This includes real-time flight tracking, complimentary waiting time, professional meet-and-greet services, and luggage assistance.

Yes. Private hire and taxi services are an integral part of London’s transport network, particularly for business travel, late-night journeys, or destinations with limited public transport access.

Certainly. Carrot Cars offers flexible hourly and full-day bookings, ideal for complex itineraries such as multiple business meetings, corporate events, or organised sightseeing tours.

Our booking process is designed for efficiency. You can reserve your transport via our website or mobile app by entering your journey details and selecting the vehicle class that best suits your needs. All bookings are confirmed with transparent, upfront pricing.

Yes. Our fleet includes Business Vans and SUVs designed for group transport. These vehicles provide a comfortable and efficient solution for executive teams, families, or larger parties travelling together.

Our awards

London & South East England Prestige Awards 2023 Winner
London & South East England Prestige Awards 2022 Winner
Professional Driver Quality Service Innovation Bronze Award
Wharf Innovation in Business Awards 2016 Customer Service Excellence Winner
London Transport Awards Taxi and Private Hire Operator of the Year 2015